Policies & Certifications
Regulatory Compliance
We operate within a robust regulatory and quality framework that underpins every aspect of our business. Our approach is disciplined, transparent, and aligned with the expectations of customers operating in safety-critical and highly regulated environments. We ensure they meet our regulatory requirements but not for all regions they operate in. That’s up to the customer.
Our teams manage compliance from design through to production and delivery, ensuring that all necessary approvals, documentation, and testing are in place. We maintain up-to-date knowledge of relevant regulatory changes, enabling proactive management of risk and uninterrupted programme delivery.
We work closely with customers to support their own compliance obligations, providing the documentation, evidence, and technical support required for certification and market entry.
Quality Management
Quality is embedded across our organisation, from initial engagement through to delivery and lifecycle support. Our Quality Management System governs all activities, ensuring consistent execution, controlled processes, and continuous improvement.
We apply structured quality planning, rigorous inspection, and comprehensive testing to ensure every product meets defined requirements. Full traceability is maintained across materials, components, and finished assemblies, providing confidence in product integrity and long-term reliability.
Approvals and Certifications
Our processes are aligned with internationally recognised standards, reflecting our commitment to excellence and compliance. We maintain certifications relevant to our markets and customer requirements, supporting both product and process assurance.
These certifications are supported by regular audits, internal reviews, and ongoing investment in systems and training. This ensures we remain compliant, responsive, and aligned with evolving regulatory expectations.
Documents
- Custom Power ISO 9001:2015 Certificate of Approval
- Custom Power ISO 14001:2015 Certificate of Approval
- Custom Power ISO45001-2018 OH&S Certificate
- Custom Power IECx For Explosive Atmospheres
- Custom Power Quality Policy
- Environmental Policy
- Health & Safety Policy
Continuous Improvement
Our Quality Policy
We are committed to delivering products and services that meet or exceed customer expectations, while fully complying with all applicable regulatory and statutory requirements.
We achieve this through disciplined execution, accountable leadership, and a culture of continuous improvement. Our focus is on right-first-time delivery, operational excellence, and long-term customer partnerships built on trust and performance.
Every member of our organisation is responsible for upholding our quality standards, ensuring that compliance, safety, and reliability are never compromised.
Health and Safety Policy
We are committed to protecting the environment and ensuring the health, safety, and wellbeing of everyone affected by our operations. We actively work to minimise our environmental impact through continuous improvement of our processes.
At the same time, we maintain a strong health and safety culture, providing a safe working environment, robust risk management, and ongoing training for our employees. By integrating environmental responsibility with health and safety best practices, we strive to operate sustainably while safeguarding our people, our customers, and the local communities.
ESG
We are committed to operating responsibly and sustainably by embedding Environmental, Social, and Governance (ESG) principles into everything we do. We actively work to reduce our environmental impact through responsible sourcing, efficient resource use, and waste management. We support our people and local communities by fostering a safe, inclusive, and respectful workplace, while engaging with local initiatives and stakeholders.
Strong governance underpins our approach, ensuring transparency, ethical conduct, and compliance across our operations. Through continuous improvement, we aim to create long-term value for our customers, employees, and the wider community.
